PRELIMINARY INFORMATION FORM
1. SUBJECT
The subject of this Sales Contract Preliminary Information Form includes the rights and obligations of the parties as per Law No. 6502 on the Protection of Consumers - Regulation on Distance Contracts (RG:27.11.2014/29188) regarding the sale and delivery of the product/products, which their qualities and sales prices are specified below and are sold by the SELLER to CUSTOMER/BUYER. By accepting this preliminary information form, the BUYER accepts in advance that he/she approves the contractual order, and he/she will be under the obligation to pay the price of the order and the additional fees, if any, such as shipping fee and tax, and that he/she has been informed about this matter.
- INFORMATION OF SELLER
Title:
Address :
Phone :
Fax:
Email :
- INFORMATION OF BUYER (Hereinafter referred to as BUYER.)
Person to be delivered:
Delivery address :
Phone :
Email/Username:
- INFORMATION ON CONTRACTUAL PRODUCT/PRODUCTS
4.1 The basic features of the Good / Product / Products / Service (type, quantity, brand/model, color, number) are available on the SELLER website. You can review the basic features of the product during the campaign. It is valid until the campaign date.
4.2 The prices listed and announced on the site are sales prices. Announced prices and promises are valid until updated and changed. Prices which are periodically announced are valid until the end of the specified period.
4.3 The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.
Shipping Amount:
Payment Method and Plan:
Delivery address :
Billing address :
Order date :
- GENERAL PROVISIONS
5.1. The BUYER accepts, declares, and undertakes that he/she has read the preliminary information about the basic characteristics, sales price, payment method, and delivery of the contractual product on the website of the SELLER and that he/she is informed and gives the necessary confirmation in the electronic environment. By confirming the Preliminary Information in electronic environment before the establishment of the distant sales contract, the BUYER accepts, declares, and undertakes that he/she accurately and completely obtained the address to be given by the SELLER to the BUYER, the basic features of the ordered products, the price of the products including taxes, payment, and delivery information.
5.2. Each contractual product is delivered to the person and/or organization at the address indicated by the BUYER or the BUYER himself/herself, within the period specified in the preliminary information section of the website, depending on the distance of the BUYER's residence, provided that this period shall not exceed the legal period of 30 days. In case the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
5.3. The SELLER accepts, declares, and undertakes to deliver the contractual product in full, in accordance with the qualifications specified in the order together with warranty documents, user manuals, if any, to perform the work with the principles of accuracy and honesty together with the information and documents required by the business in accordance with the requirements of the legal legislation and free from all kinds of defects and to act with caution and attention during the performance of the work, to maintain and increase the quality of service.
5.4. The SELLER may supply a different product of equal quality and price with the condition to inform the BUYER and to obtain explicit approval from the BUYER before the contractual performance obligation expires.
5.5. In the event that the fulfillment of product or service subject to the order is impossible, SELLER accepts, declares, and undertakes that he/she will notify the consumer in writing within 3 days from the date of learning of this situation and return the total price to the BUYER within 14 days.
5.6. The BUYER accepts, declares, and undertakes that he/she will confirm this Preliminary Information Form electronically for the delivery of the contractual product and that in case the price of the contractual product is not paid for any reason and/or it is canceled in the bank records, the SELLER's obligation to deliver the contractual product will end.
5.7. In case the price of the contractual product is not paid to the SELLER by the relevant bank or financial institution as the result of the unfair use of the credit card of the BUYER after the delivery of the contractual product to the person and/or organization at the address indicated by the BUYER or the BUYER himself/herself, BUYER accepts, declares and undertakes that he/she will return the contractual product to the SELLER within 3 days and the shipping fee shall be paid by the SELLER.
5.8. In case the contractual product cannot be delivered by SELLER in due time due to force majeure that develops beyond the control of the parties and cannot be foreseen and delays and/or prevents the fulfillment of the obligations of the parties, SELLER accepts, declares and undertakes to notify the BUYER. The BUYER also has the right to demand from the SELLER the cancellation of the order, the replacement of the contractual product with its precedent, if any, and/or the delay of the delivery period until the preventing condition is removed. In case the order is canceled by the BUYER, the product amount is paid to the BUYER in cash and in one lump sum within 14 days of the payments made by the BUYER in cash. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER accepts, declares, and undertakes that the amount returned to the credit card by the SELLER may be deposited to the BUYER's account within 2 to 3 weeks on average and the deposit of this amount to the BUYER's account is related to the bank transaction process and SELLER will not be held responsible for possible delays.
- BILLING INFORMATION
Name Surname / Title :
Address :
Phone :
Email/Username:
Invoice delivery: The invoice shall be delivered together with the order to the billing
address at the time of order delivery.
- RIGHT OF WITHDRAWAL
7.1. In distant contracts related to the sale of goods, the BUYER can use his/her right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the product to him/her or the person/organization at the address indicated by rejecting the goods without taking any legal or criminal responsibility and without giving any reason with the condition to informs the SELLER. In distant contracts related to service supply, this period starts from the date of signing the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer before the expiry of the right of withdrawal. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he/she has been informed about the right of withdrawal.
7.2. It is a must for exercising the right of withdrawal, the SELLER must be notified in writing by registered mail, fax, or e-mail within 14 (fourteen) days and the product has not been used within the framework of the provisions of the "Products without Right of Withdrawal" regulated in this contract. In case this right is exercised,
7.2.1 The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns for which their invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)
7.2.2. Return form,
7.2.3. The products to be returned must be delivered completely and undamaged, together with the box, packaging, and standard accessories, if any.
7.2.4. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to accept the return of the goods within 20 days.
7.2.5. In case there is a decrease in the value of the goods due to the Buyer's fault or in case the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the right of the withdrawal period.
7.2.6. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.
- PRODUCTS WITHOUT THE RIGHT OF WITHDRAWAL
8.1. a) Contracts regarding goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier.
- b) Contracts regarding goods prepared in line with the consumer's wishes or personal needs.
- c) Contracts regarding the delivery of perishable or expired goods.
- d) Contracts regarding the goods in which their protective elements such as packaging, tape, seal, and package have been opened after delivery and regarding those in which their return is unsuitable in terms of health and hygiene.
- e) Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature.
- f) Contracts regarding books, digital content and computer consumables, data recording, and data storage devices offered in material media, in case protective elements such as packaging, tape, seal, and package are opened after the delivery of the goods.
- g) Contracts regarding the delivery of periodicals such as newspapers and magazines, excluding those provided under the subscription contract.
- h) Contracts regarding accommodation, transportation of goods, car rental, food, and beverage supply, and the use of leisure time for entertainment or rest, which must be made on a certain date or period.
- i) Contracts regarding services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer.
- j) Contracts regarding services that are started to be performed with the approval of the consumer before the expiry of the right of withdrawal.
In order to return cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.), their packages must be unopened, untested, intact and unused.
8.2. The SELLER can make applications for complaints and objections to the arbitral tribunal or the consumer court for consumer problems in the place where the consumer is located or where the consumer transaction is made, within the monetary limits specified in the below-mentioned law. Information on the monetary limit is below:
As to be effective, start on 28/05/2014: and according to Article 68 of Law No. 6502 on the Protection of Consumers applications shall be made
- a) to district consumer arbitration committees in disputes with a value below 2,000,00 (two thousand) TL,
- b) to provincial consumer arbitration committees in disputes with a value less than 3,000,00 (three thousand) TL,
- c) In provinces with metropolitan status, applications are made to the provincial consumer arbitration committees in disputes with a value between 2,000,00 (two thousand) TL and 3,000,00 (three thousand) TL.
This Contract is made for commercial purposes.
SELLER:
BUYER:
DATE:
Industry
Product Lines
Construction Material
Fabrics and Textiles
Clothes
Shoes
Agriculture and Gardens
Chemical Indusrties
Stationery and Office Equipment
Food
Furniture and Home Furnishings
Household Items